BOOKING AN EXPEDITION
Great that you like to join one of our expeditions! The adventure starts by reading this page and use the booking form below to make a reservation. Contact us if you have any questions! You can use the chat function on the bottom of this page or contact us by email or phone. Answers of general questions you can find in the FAQ page. To make a reservation it only takes a few steps.
STEP 1 SELECT AN EXPEDITION
Select an expedition that suits your wishes, ambitions and dreams. If you have questions about which expedition to join, contact us and ask for advice. If you want to join more than one expedition contact us so we can inform you about a discount on the costs of participation.
STEP 2 READ OUR GENERAL TERMS
Read our general terms closely. It tells you all about the process of booking, payments, insurances, cancellation, the way we will communicate with you after your booking and much more. Contact us if you have questions or if you do not understand all.
STEP 3 FILL IN THE BOOKING FORM ON THIS PAGE
Fill in the booking form on this page to make an reservation. You can book for a group of max 4 to 6 people on each expedition. Press the sent button when you are finished and your reservation is on our way to us.
If you book also for other people, you will receive the invoice for the total of all participants. If you like a separate invoices for all, then each individual has to fill in the booking form.
STEP 4. CONFIRMATION AND CONTACT WITH OUR STAFF
After you have pressed the sent button, you will receive an email message from us that we have received your reservation ( within some minutes). If you don't receive a message from us, please contact us (maybe a spam filter caused troubles). We will inform you within 24 hours by email about the availability of the expedition you have chosen. We will also contact you within several days by phone / FaceTime or Skype and check if your wishes and expectations match with the expedition you have chosen. Also you can ask us questions you might have. If we think you made the right choice your place in the expedition team is a fact.
You receive a conformation of participation by email with all the details and useful travel information. You will also receive by email the packing list so you can start preparing.
STEP 5 PAYMENT
Together with our confirmation you will receive an invoice of 25% of the costs of participation (or 100% if you book within 3 months before the start). You have to pay this invoice within 7 days (or prior to departure if you book less than 10 days before the expedition starts).. Three (3) months before the start of the expedition you receive the invoice for 75% of the cost of participation. You have to pay this invoice within 7 days.
STEP 6 STAYING IN TOUCH
We will stay in touch with you after you received our confirmation. A couple of weeks before you will arrive in the Arctic we sent you a checklist to check your preparations. A few days before departure you receive an email (briefing) with the latest news, information about your transfer to the place where the expeditions starts and other useful things.
So now you are ready! Use the form below and we look forward to see you soon!
YOU WILL SOON CONTACTED
After you have pressed the sent button, you will get an acknowledgement in you inbox that we have received your reservation. We contact you soon after that to get to know you a bit, answer questions and check if you have choosen the right expedition.