​Rebook your trip or course

Here you will find more our policies regarding COVID-19 and rebooking your trip. If you encounter a COVID-19 related issue (for example that there are no flights out of your country, you are in quarantine, closing of borders or you aren't allowed to leave an area) you can rebook you trip or course without any costs. Take a close look to the frequently asked question section below to find answers you might have or to read more details. If you have other questions please contact us or use the chat function on the website.

FAQ

Are there costs to rebook a trip or other event?

No, as long as the reason is clearly corona-related there are no costs to rebook a trip to another date. Please inform us as early as possible and discuss (potential) issues with us, so that we also can prepare.

when do i inform your company that i cannot join?

Inform us as soon as possible as you suspect that you might cannot join a trip. We like to work together to find a solution. 

Can I choose for another trip ​if I rebook?

Yes, but if the new trip is more expensive then you have to pay the difference. There is not a refund if you rebook and opt for a less expensive trip than the original.

I do not want to rebook but cancel the trip

 If you do not want to rebook a trip and want to cancel you stay with us, then the normal cancellation rules and costs apply (see our general terms and check your travel insurance).

IS THERE A LIMITED PERIOD FOR THE NEW DATE OF THE TRIP?

The new trip or other event has to start within max 1 year later than the starting date of the original one.

when do I have to book the new trip?

Just let us know as soon as you have decided to do your new trip. Then we can check the availability. We also inform you by email of upcoming trips that are similar to the original. 

Where can I check if the borders of norway are open for me?

You can check that here on our website. This information is weekly updated.